oxygen equipment after 5 years and extended period

What happens to my oxygen equipment after 5 years?

At the end of the 5-year period, your supplier’s obligation to continuefurnishing your oxygen and oxygen equipment ends, and you may elect toobtain replacement equipment from any supplier. A new 36-month paymentperiod and 5-year supplier obligation period start once the old 5-year periodends and the new oxygen and oxygen equipment you require is furnished.

What if I’m away from home for an extended period of time or Imove to another area during the 36-month period?

If you travel away from home for an extended period of time (several weeks ormonths) or permanently move to another area during the 36-month rentalperiod, ask your current supplier if they can help you find a supplier in thenew area. If your supplier can’t help you locate an oxygen supplier in the areawhere you are visiting or moving to, call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048.What if I’m away from home for an extended period of time or Imove to another area after the 36-month period? If you travel or move after the 36-month rental period ends, your supplier hasbeen paid for furnishing your equipment for 5 years and is generallyresponsible for ensuring that you are provided with oxygen and oxygenequipment in the new area. Your supplier may choose to make arrangementsfor a different supplier in your new area to provide the oxygen and oxygenequipment. However, a supplier may not charge you for the equipment,supplies, accessories or other services identified above that are provided afterthe 36-month rental payment period. The only exceptions to this rule arenoted above.

What if my supplier refuses to continue providing my oxygenequipment and related services as required by law?

 If your supplier is not following Medicare laws and rules, call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. A customer service representative will refer your case to the appropriate area.